Contact
Email [email protected]. A person reads it, usually within one business day.
- An order placed on Etsy
- Etsy Messages is fastest — open the order in your Etsy account and press Help with order, or message the shop. Include the order number.
- A star map ordered on this site
- Reply to the delivery email, or write to the address above with your order reference
(it starts with
tdc-). One free redraw within 7 days of delivery. - A star-map print ordered on Etsy
- See, approve or change the proof yourself at thinkdotco.com/proof with the order number and postal code; for anything else, Etsy Messages.
- A file that will not open, a print that arrived damaged
- Send the order number and a photo or screenshot; it is replaced. See shipping & returns.
- Commercial licence, custom ratio, a piece you cannot find
- Email with what you have in mind. The source scans are usually large enough to cut a different ratio.
ThinkDotCo trades online only; there is no walk-in address and no phone line. Terms of sale · Privacy.